FAQ

Frequently Asked Questions

Before you place your order

Q: How much are the shipping costs?

A: All shipping is FREE!! Unless a faster method is required.This can depend on a number of things. The costs to ship are calculated on the item and the quantity. Shipping prices are as follows:

  • Most items are $3.99 for one item + $1.99 per additional item
  • Hoodies are $5.99 for one item + $1.99 per additional item
  • Sweatshirts and Mugs are $4.99 for one item + $1.99 per additional item
  • International shipping costs an additional $2

Q: How long will my order take to ship?

A: Orders are printed on demand which usually takes 5-10 days and usually shipments delivered within 5 to 10 workings days. International orders, will take an additional 1 to 2 weeks. Expedited shipping is offered on select products to domestic addresses.

Q: What are the sizing specs of my order?

A: Each of the products listed on our site has a sizing chart for reference. Please see in the description details. Sizing Charts

Q: I’m having issues trying to place my order.

A: Sorry to hear that you’re encountering issues. Please contact us at https://teesypeesy.com/contact and we will work to resolve your issue as quickly as possible.

Order status questions

Q: What is the status of my order?

AYou can keep track of your order at any time using the tracking code sent via email received after placing your order.

Q: My order is late, can you help?

A: For orders shipped from our Europe location to a European destination, the average delivery time is 5-10 business days after fulfillment. The average delivery time for orders shipped from our Europe location to non-E.U. regions is 10-20 business days.

Keep in mind that on average orders shipped to E.U. destinations can be delivered even faster!

If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact customer service at https://teesypeesy.com/contact.

Q: My tracking number isn’t working.

A: Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

Modifying/changing an order

Q: I’d like to modify my order.

A: All our orders are custom produced, we offer address changes for a short period of time after your order is placed. To see if your order is still eligible to be changed, please contact us at: https://teesypeesy.com/contact.

Q: Cancelling your order.

A: Our orders are custom produced, we offer order cancellations for a short period of time after your order is placed. To see if your order still qualifies for cancellation, visit https://teesypeesy.com/contact.

Q: My order is missing or defective.

AWe stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If your order is missing or materially defective, you can file a claim at https://teesypeesy.com/contact to request a replacement.

A: We are happy to answer any questions you may have. Please contact customer service at https://teesypeesy.com/contact

 

Frequently Asked Questions

Size Chart

Click here to view the size chart

Shipping Information

Do you offer free shipping?

How long will it take to process my order ?

What shipping options are available when I order?

Does BustedTees ship to military addresses?

Does BustedTees ship to countries outside the US?

I have not received my order yet.

My package was late, can I get my shipping fees refunded?

United States Orders

Orders take 1 business day to process along with delivery estimate time. Estimates include business days only.

Method 1 Shirt Delivery Estimate Tracking Info
USPS Budget (6-14 Days) $6.99 4-8 Days Yes
DHL Budget (6-9 Business Days) $6.99 4-8 Days Yes
DHL Budget (14-21 Business Days) $6.99 4-8 Days Yes
DHL Expedited (5-7 Business Days $7.99 2-5 Days Yes
UPS Ground (3-6 Business Days) $11.99 G 3-6 Days Yes
UPS Air (2-4 Business Days) $14.99 2 Days Yes

Canada Orders

Orders take 1 business day to process along with delivery estimate time. Estimates include business days only.

Method 1 Shirt Delivery Estimate Tracking Info
Budget (7-14 Bus. Days) No Track $8.99   No
Plus (7-14 Bus. Days) Tracking $9.99   No
Local Post (3-8 Bus. Days) Track $13.99   No

International Orders

Orders take 1 business day to process along with delivery estimate time. Estimates include business days only.

Method 1 Shirt Delivery Estimate Tracking Info
Budget (7-14 Bus. Days) No Track $9.99   No
Plus (7-14 Bus. Days) Tracking $10.99   No
Local Post (6-10 Bus. Days) Trac $14.99   No

Why Shop at Busted Tees?

Shopping at BustedTees is safe and easy. Click a link below or scroll down this page to learn why thousands of shoppers are choosing BustedTees as their favorite place to buy t-shirts, hoodies, prints, and gifts for friends and family.

Risk-Free Shopping

Quality Printing and Content

Excellent Service

Contact Us

Our customer service hours are Monday thru Friday from 10am to 6pm. You can reach us by phone at 877-BUSTED-3 (877-287-8333), by submitting an inquiry on our contact form, or by e-mail at [email protected]. We’ll respond within one business day to your questions or concerns!

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